Frequently Asked Questions
Our pricing is simple: a fixed monthly fee includes one licence, with additional concurrent licences available as needed. A one-time setup fee covers initial implementation. We tier clients based on size and needs, ensuring no hidden costs. While packages include some access and consumption charges, these are covered as licences increase.
No. Entire OnHire platform is divided into two major modules: Front End and Finance. Allocations and Recruitment are part of the Front-End module, whereas Payroll and Invoicing are part of the Finance module. If you don’t need an end-to-end system, you can opt for our Bronze package.
No. Our pricing structure is designed to provide a suitable solution for businesses at any stage of development. Additional discounts are not available. However, we do offer coaching services for startups in the industry seeking guidance and insights to help grow their business. Contact us to learn more.
The implementation cost is determined by your chosen pricing package and reflects the overall scale and complexity of the project. To better understand what the implementation cost includes, you can visit our dedicated implementation page.
No. You will be charged based on the number of licenses you have (concurrent seats).
Yes. If your software needs to evolve, we encourage you to reach out to the support team. We are committed to providing you with the perfect solution for your business.
Yes, technical support is included free of charge with every package. You can reach us via email or through our toll-free phone line. We also offer 24/7 assistance through our intelligent chatbot, Xeep, who’s ready to help you with any questions. Additionally, our comprehensive knowledge base is thoughtfully designed to guide you through every step with clear, detailed instructions. Feel free to contact us to learn more.
Yes, we are committed to continuously improving our product.
The “Front End” refers to the portal excluding the Finance module. One of the key distinctions between the Bronze and Silver packages is the inclusion of Finance. Bronze clients only have access to the Front End.
