Frequently Asked Questions
Our pricing is simple: a fixed monthly fee includes one licence, with additional concurrent licences available as needed. A one-time setup fee covers initial implementation. We tier clients based on size and needs, ensuring no hidden costs. While packages include some access and consumption charges, these are covered as licences increase.
No. Entire OnHire platform is divided into two major modules: Front End and Finance. Allocations and Recruitment are part of the Front-End module, whereas Payroll and Invoicing are part of the Finance module. If you don’t need an end-to-end system, you can opt for our Bronze package.
You don’t need to pay extra for external staff with the fixed monthly fee. If additional access is needed, you can add concurrent licences, which will generally cover any extra consumption charges.
No. Our pricing structure is designed to provide a suitable solution for businesses at any stage of development. Additional discounts are not available. However, we do offer coaching services for startups in the industry seeking guidance and insights to help grow their business. Contact us to learn more.
The implementation cost will be based on your selected pricing package and is reflective of the scale of the project.
No. You will be charged based on the number of licenses you have (concurrent seats).
Yes. If your software needs evolve, we encourage you to reach out to the support team. We are committed to providing you with the perfect solution for your business.
Yes, technical support is provided free of charge with every package. Support is offered via email and toll-free phone service.
Yes, we are committed to continuously improving our product.
The “Front End” refers to the portal excluding the Finance module. One of the key distinctions between the Bronze and Silver packages is the inclusion of Finance. Bronze clients only have access to the Front End.
Not recommended. Entire OnHire is designed to grow with your business. You can upgrade your pricing package at any stage. For a small or new business, we would recommend starting with a bronze or silver package and allowing time for organic growth. We can then work with you to grow your package accordingly.
